TurPolia Privacy Policy

1. General Information

At TurPolia ("Company," "We," "Our"), we take the protection of your personal data and its security very seriously.

2. Purpose of this Policy

This privacy policy has been prepared to inform you about how your personal data is collected, used, and protected when visiting our website www.turpolia.com or using our services.

3. Types of Data Collected

Depending on the services provided, TurPolia may collect the following types of data:
▪️ Personal data: First name, last name, date of birth, PESEL number (for Polish clients).
▪️ Contact data: Phone number, email address, postal address.
▪️ Service data: Booking details, travel information.
▪️ Technical data: IP address, browser type, cookie information.
▪️ Payment data: Credit card information or bank account details (processed securely through encrypted and protected payment providers).

4. How Data is Collected

Data may be collected through:
▪️ Forms filled out on our website.
▪️ Booking and payment transactions.
▪️ Customer service interactions.
▪️ Cookies and similar technologies.

5. Purpose of Data Usage

Personal data collected is used for the following purposes:
▪️ Providing and improving our services.
▪️ Processing bookings and payment transactions.
▪️ Providing customer support.
▪️ Marketing and promotional activities.
▪️ Fulfilling legal obligations.

6. Data Sharing

Personal data may be shared only when necessary and with the following parties:
▪️ Payment infrastructure providers.
▪️ Public authorities (when required by law).
▪️ Partners and suppliers providing services on a contractual basis.

7. Data Security Measures

We take technical and administrative measures to ensure the security of your personal data. This includes minimizing the risk of unauthorized access, loss, alteration, or disclosure of data.

8. Your Rights

Under Law No. 6698 on the Protection of Personal Data ("KVKK"), you have the following rights regarding your personal data:
▪️ To know whether your data is being processed.
▪️ To request information about the processing of your data.
▪️ To learn whether your data is used in accordance with its purpose.
▪️ To request correction if your data is incomplete or incorrect.
▪️ To request the deletion or destruction of your data.
▪️ To request notification to third parties to whom your data has been transferred.
▪️ To object to results obtained through automated data analysis.
▪️ To request compensation for damages caused by unlawful data processing.

9. Cookies Policy

We use cookies on our website to facilitate navigation and improve its functionality. For more details, please review our Cookie Policy.

10. Policy Updates

This privacy policy may be updated as necessary. Updates take effect immediately upon publication on our website. We recommend periodically reviewing this privacy policy.

11. Contact

If you have questions regarding the privacy policy or your personal data, please contact us using the following information:

TurPolia

E-mail: info@turpolia.com

Address: Kızlar Pınarı Mah.Kuloğlu Sok. Sönmez Sitesi Sönmez Apt. Kat/2 Daire:04 Alanya/Antalya/Türkiye

Phone: +90 537 509 62 55